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CCI supports Canada's heritage community in preserving Canada's heritage collections so they can be accessed by current and future generations.

Basic information on caring for personal items can be found on our website. For scientific or technical advice on a specific topic, please fill out the form below.

If you need to hire a conservator to care for your personal objects, you may want to contact the Canadian Association of Professional Conservators. If you need to have an item appraised, you may want to contact the Canadian Association of Personal Property Appraisers.

Emergency advice is available to Canada's heritage community in the aftermath of a fire, flood, earthquake or other catastrophe.

Contact CCI

Institute Address
Canadian Conservation Institute
1030 Innes Road
Ottawa, Ontario K1B 4S7

Contact Information
Telephone: 613-998-3721
or Toll-free in Canada: 1-866-998-3721
Fax: 613-998-4721
TTY/TDD: 819-997-3123
Enquiry Services or simply complete and submit the form below.

Enquiry and Comments form

Personal Information Collection Statement

All personal information created, held or collected by the Canadian Conservation Institute is protected under the Privacy Act. This means that you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information. You will be asked for your consent where appropriate.

Read the full notice

Contact Us

Interested in contacting a CCI employee? Please consult the Government of Canada Employee Directory

Review CCI's Service Standards.