Service Standards - Enquiries and Comments

CCI will respond to enquiries and comments received from Canada's heritage community via our Contact Us form or by telephone at 613-998-3721 or 1-866-998-3721 or by e-mail at within 2 business days.

Basic information on caring for personal items can be found on our Website.

Please note: CCI may require additional time to respond to some enquiries for scientific or technical advice, depending on the nature of the request.